Terms & Conditions
Terms & Conditions
Last Updated: October 2025
Welcome to Chimera, a full-funnel digital marketing agency providing end-to-end solutions, including branding, web development, performance marketing, lead generation, and e-commerce optimization. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Scope of Services
Chimera offers digital marketing solutions, including but not limited to:
- Branding & Design
- Web Development
- SEO and PPC Marketing
- E-Commerce Solutions
- Lead Generation
- Email & SMS Marketing
All services are delivered based on the agreed scope, deliverables, and timelines outlined in client contracts or proposals.
3. Client Responsibilities
Clients are responsible for providing accurate information, approvals, and content required for project completion. Delays in client feedback or content submission may impact project timelines and delivery.
4. Payment Terms
All invoices must be paid according to the terms stated in the service agreement or proposal. Failure to make timely payments may result in suspension or termination of services.
- Payments are non-refundable once work has commenced, unless otherwise specified.
- Chimera reserves the right to charge additional fees for any changes or requests outside the original project scope.
5. Intellectual Property
Upon full payment, all final deliverables produced by Chimera become the property of the client. However, Chimera retains the right to showcase completed work in portfolios, case studies, and marketing materials unless otherwise agreed in writing.
All content, design, and intellectual property on the Chimera website (including text, graphics, and code) are the exclusive property of Chimera and may not be copied or reproduced without permission.
6. Confidentiality
Both Chimera and the client agree to maintain the confidentiality of proprietary or sensitive information shared during the course of the project. Confidential information shall not be disclosed to any third party without prior written consent.
7. Limitation of Liability
Chimera shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services. While we strive for accuracy and performance, we do not guarantee specific results such as rankings, conversions, or traffic increases unless explicitly stated in writing.
8. Revisions & Modifications
Requests for revisions or modifications beyond the initially agreed scope will incur additional charges. Chimera will inform clients of any such changes prior to proceeding.
9. Termination
Either party may terminate the contract with written notice if the other party breaches any material term of the agreement. Upon termination, the client shall pay for all work completed up to that date.
10. Third-Party Services
Chimera may use third-party tools or platforms (e.g., Google, Meta, Amazon, etc.) to execute campaigns or deliver services. We are not responsible for changes, downtimes, or performance issues arising from third-party systems.