The Chimera Marketing – Service Terms and Conditions
Effective Date: 15 July, 2025
1. Scope of Services
The Chimera Marketing (“we”, “our”, or “us”) provides digital marketing services, including but not limited to Yelp advertising management, lead generation, ad campaign setup, and consulting services (“Services”) as described in the selected service package.
2. Client Responsibilities
Clients (“you” or “your”) are responsible for:
– Providing accurate business details and required content (logos, descriptions, images, etc.)
– Ensuring all submitted materials are legally owned or properly licensed
– Cooperating with timelines and approvals necessary to execute all services including campaign setup and management effectively, if development then on mutual agreed timelines, if designing then on mutual agreed timelines.
3. Payments and Billing
For detail payment terms Please refer to our Payment Terms & Conditions Policy
– All services must be prepaid unless otherwise agreed in writing.
– Payment must be made via bank transfer or other approved methods.
– Invoices are due upon receipt. Late payments may delay campaign execution.
– The Chimera Marketing is not responsible for third-party billing errors from platforms like Yelp.
4. Refund and Cancellation Policy
– Services may be canceled in writing at least 14 days before the start date for a full refund.
– Cancellations made within the first 30 days of service may qualify for a 50% refund, minus setup or third-party fees.
– No refunds are available after 30 days, but remaining balances may be credited toward future campaigns.
5. Performance Disclaimer
While we strive to deliver optimal results, we do not guarantee specific ad performance, leads, traffic volume, or ROI due to factors outside our control, including changes in platform algorithms or market demand.
6. Compliance
– You agree not to request or authorize any content that is false, misleading, defamatory, discriminatory, or otherwise unlawful.
– We reserve the right to reject, pause, or terminate services if we determine that content or conduct violates applicable laws, platform terms (e.g., Yelp), or ethical guidelines.
– All services are subject to compliance with the FTC Act, California’s Unfair Competition Law, and California False Advertising Law.
7. Indemnification
You agree to indemnify, defend, and hold harmless The Chimera Marketing, its employees, and partners against any claims, losses, damages, liabilities, or legal expenses arising from:
– Your breach of these terms
– Any ad content you provide
– Your use of the services in violation of law
8. Intellectual Property
– All content created by The Chimera Marketing during the course of service may be used for performance tracking, analytics, and promotional case studies (unless restricted in writing).
– You retain ownership of your brand assets but grant us a non-exclusive, royalty-free license to use them for the duration of the campaign for your business only.
9. Data Protection
We respect client privacy and handle data in accordance with our Privacy Policy (https://www.thechimeramarketing.com/privacy-policy).
We do not sell or share client information with third parties without consent.
10. Termination
We reserve the right to suspend or terminate services if you violate any terms or if your account remains unpaid beyond 15 days from the invoice date.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law rules. Any disputes shall be resolved in the courts of Orange County, California, or through binding arbitration if agreed.
12. Modifications
We may update these terms from time to time. Updates will be posted on our website or shared via email. Continued use of our services constitutes acceptance of the revised terms.
By engaging with The Chimera Marketing, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.